Outsourcing

Field
Subfield
Domain
OpenAlex	C46934059

Smeal faculty

• Stefan Wuyts - score 3.0
• Terry P. Harrison - score 0.7
• Johanna H. Slot - score 0.6
• Mark W. Dirsmith - score 0.5

Papers

• Jurisdictional disputes over professional work: the institutionalization of the global knowledge expert (2003) - cites 197
• A stochastic programming model for scheduling call centers with global Service Level Agreements (2010) - cites 94
• The Market Valuation of Outsourcing New Product Development (2012) - cites 92
• Outsourcing customer support: The role of provider customer focus (2014) - cites 63
• Buyer participation in outsourced new product development projects: The role of relationship multiplexity (2020) - cites 32
• The performance implications of outsourcing customer support to service providers in emerging versus established economies (2014) - cites 32