Wael Jabr

Department	Supply Chain & Information Systems
Position	Faculty
PSU profile	https://directory.smeal.psu.edu/wpj5061
OpenAlex	A5052094035
Works (OpenAlex)	31
Citations	303
h-index	7
Match confidence	high

Top works

• Know Yourself and Know Your Enemy: An Analysis of Firm Recommendations and Consumer Reviews in a Competitive Environment1 (2014) - MIS Quarterly - cites: 145
• Online Reviews and Information Overload: The Role of Selective, Parsimonious, and Concordant Top Reviews (2022) - MIS Quarterly - cites: 64
• Leveraging Philanthropic Behavior for Customer Support: The Case of user Support Forums1 (2014) - MIS Quarterly - cites: 21
• Maximizing Online Revisiting and Purchasing: A Clickstream-Based Approach to Enhancing Customer Lifetime Value (2023) - Journal of Management Information Systems - cites: 15
• Review credibility as a safeguard against fakery: the case of Amazon (2021) - European Journal of Information Systems - cites: 13
• Electoral Competition in the Age of Social Media: The Role of Social Media Influencers (2023) - MIS Quarterly - cites: 11
• Ai Enforcement: Examining the Impact of Ai on Judicial Fairness and Public Safety (2023) - SSRN Electronic Journal - cites: 7
• Exploring firm strategy using financial reports: performance impact of inward and outward relatedness with digitisation (2020) - European Journal of Information Systems - cites: 6
• Update Assimilation in App Markets: Is There Such a Thing as Too Many Updates? (2018) - Journal of the Association for Information Systems - cites: 4
• Timely Quality Problem Resolution in Peer-Production Systems: The Impact of Bots, Policy Citations, and Contributor Experience (2024) - Information Systems Research - cites: 3
• The Power of a Few 'Superstar' Reviews: Empirical Evidence and a Quasi-Natural Field Experiment on Amazon (2018) - SSRN Electronic Journal - cites: 3
• When Trading Becomes Social: How Social Trading Platforms Affect the Disposition Effect (2022) - Academy of Management Proceedings - cites: 3
• What Are They Saying? A Methodology for Extracting Information from Online Reviews. (2018) - Journal of the Association for Information Systems - cites: 2
• Hidden power: Impact of the “snippet” on online consumer engagement (2022) - Electronic Commerce Research and Applications - cites: 2
• The App Updating Conundrum: Implications of Platform’s Rating Resetting on Developers’ Behavior (2019) - Journal of the Association for Information Systems - cites: 2
• The influence of information display and availability on reviewer usefulness status (2018) - Journal of the Association for Information Systems - cites: 1
• A boosting policy to optimize user forum performance: Model and validation (2023) - Production and Operations Management - cites: 1
• A queueing analysis of customer support forums: The joiner paradox (2010) - - cites: 0
• The Fate of the App: Economic Implications of Updating under Reputation Resetting (2020) - SSRN Electronic Journal - cites: 0
• Curbing Manufacturing Pollution: An Exploration of the Internet's Role and the Benefits to Minority Communities (2025) - SSRN Electronic Journal - cites: 0
• The Fate of the App: Economic Implications of Updating under Reputation Resetting (2020) - RePEc: Research Papers in Economics - cites: 0
• Sentiment analysis meets semantic analysis: Constructing insight knowledge bases (2015) - - cites: 0
• Extracting Usable Information from Online Reviews: Methodology and Implications (2018) - SSRN Electronic Journal - cites: 0
• Can the Internet Help Curb Environmental Injustice? Implications for Marginalized Communities (2025) - Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences - cites: 0
• Dynamics of the Market for Information: An Analysis of the Online Word-of-Mouth (2013) - International Conference on Information Systems - cites: 0

Topics