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Customer engagement
OpenAlex concept - C2776915394
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OpenAlex
C2776915394
Smeal faculty
J. Andrew Petersen
- score 0.9
Keran Zhao
- score 0.4
Papers
Measuring and Managing Customer Engagement Value Through the Customer Journey
(2017)
- cites 25
Modeling Co-Engagement Patterns in Brand Information Networks
(2022)
- cites 0