SMEAL WIKI
Home
Network graph
Departments
Topics
Papers
MODELING THE CUSTOMER SERVICE PERFORMANCE OF FIXED-ROUTES DELIVERY SYSTEMS UNDER STOCHASTIC DEMAND.
Michael Haughton,
Alan J. Stenger
Year
1998
Venue
Journal of Business Logistics
Type
article
Citations
7
DOI
(no DOI)
OpenAlex
W371847651
Topics
Transportation Systems and Logistics
Business
Service (business)
Customer service
Service quality
Service delivery framework