Customer service

Field
Subfield
Domain
OpenAlex	C2984334869

Smeal faculty

• Robert A. Novack - score 0.6
• Alan J. Stenger - score 0.5

Papers

• MODELING THE CUSTOMER SERVICE PERFORMANCE OF FIXED-ROUTES DELIVERY SYSTEMS UNDER STOCHASTIC DEMAND. (1998) - cites 7
• USING POLICY CAPTURING TO IDENTIFY THE EFFECTS OF EXTERNAL CONSISTENCY ON LOGISTICS MANAGERS' PERFORMANCE (1995) - cites 4